Terms & Conditions

TERMS & CONDITIONS OF COURSE BOOKINGS

Cognus

CONTINUING PROFESSIONAL DEVELOPMENT PROGRAMME 2020/21

 

All of the courses that form part of the Sutton Continuing Professional Development Programme 2019/20 can be found on Cognus dedicated page - our Sutton Schools Website at cognus.phewinternet.com

 

To have the best chance of securing a place on a course, schools are strongly encouraged to submit their applications as soon as possible. Applications via the website will be accepted up to 14 days. Late applications may be accepted - please contact cpdadmin@cognus.org.uk or call the Cognus CPD Team on 020 8323 0450. Booking a course place prior to attendance is essential in order for us to prepare sufficient training materials and to make appropriate venue booking and catering arrangements.

Booking will only be deemed to be confirmed when payment is made. Courses must be paid for in advance of attendance.

 

  • Evaluation of Courses

 

Every effort is made to ensure the quality of our training courses, including content, presenters and materials. For all courses, participants will be given the opportunity to evaluate the quality of the course by completing an online Evaluation Questionnaire. To help both course participants and the School Workforce Development Team judge the impact of training on school improvement, our evaluation procedures focus not only on the quality of the training but also the contribution it makes to ongoing school improvement. Course evaluations will be seen by the Director and Tutors of the course and the Cognus Educational Professional Development Adviser who has responsibility for CPD.

 

Cancelation by you

  • All cancellations received less than one calendar monthbefore the event/course start date will be charged at full cost unless the place is taken by another colleague. This must be agreed by the event/course organiser and the replacement's details should be sent through in advance.

Between one and two calendar months a 50% refund will be paid OR an alternative attendee will be accepted on to the course. If two calendar months’ notice is given to cancel a course then a full refund will be provided OR a credit can be provided to book on to another course in the future.

  • Courses may occasionally be cancelled when the minimum number of applications required have not been received. We will give three weeks’ notice of any such cancellation via email to everyone who has submitted an application for a place on that course.

IMPORTANT:

Cancellations that are advised to the CPD Team less than one calendar month before the course date will result in the school still incurring the full charge.

Cancellation of courses by us

We make every effort to deliver on every course we have attendance confirmed for. In some cases, eg. Where a minimum number of applications required have not been received. We will give a minimum of two weeks’ notice via email to everyone who has submitted an application for a place on that course. Where course cancellations occur due to tutor illness or if another exceptional, unforeseen problem arises. We will give as much notice as we can of any such cancellation. In such cases we will either offer an alternative date or if not possible a full refund for that course.

 

Company Registration Number:

10276456